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Our Patients – Our Focus

Share Your Experience, Enhance Our Care

Everyone at PRMC is committed to providing you and your loved ones with excellent, compassionate healthcare. From preparing for your stay to your discharge and transition back home, we strive to meet and exceed your expectations.

We welcome your input and feedback to help us improve our care and services. Telling us about your experience helps us better understand what is important to you, what we are doing well, and where there are areas we need to make improvements.

Patient Experience Surveys

We gather feedback by teaming up with PRC, a company that specializes in patient experience surveys. The survey includes questions about how patients feel about their treatment and their interaction with health professionals, including nurses.

If you receive a call from our friends at PRC asking to speak with you about your recent hospital stay, we hope you will take the time to participate. Your feedback is valuable as we strive to provide you with excellent, compassionate care.

Your feedback can help us to

  • Ensure our services are sensitive to the needs of patients, caregivers, and visitors.
  • Improve and enhance the PRMC experience.
  • Improve planning and decision-making so we can uphold our mission to provide excellent and compassionate healthcare decisions.
  • Ensure we are open and transparent in all we do.